“People are our most valuable asset” – that corporate platitude may turn out to have been one of the most powerful corporate delusions of the 20th century. In a fragmented and interconnected world it turns out that ‘relationships’, not people, are your most valuable asset – and will become the core differentiator.
Quantum Relationships explores new 21st century perspectives on business and personal relationships – how we are moving from HR to QR – and shows how to apply new thought leadership to create quantum value in your business and personal life.
In business, you are increasingly dependent on relationships within your organization to deliver exceptional customer service. The future of your business depends on effective relationships with your customers, current and new. The delivery of your service promise is increasingly dependent on relationships within a seamless network of business partners. Increasingly, these relationships will not be structured within hierarchies but as dynamic global networks. The implications for management and leadership will be profound.
This theme offers a powerful wide-ranging debate to show what we can learn from network science, quantum physics and Buddhist philosophy – and how to leverage the power of diversity to take the power of relationships up a quantum level. Taken together, these new principles are profound and inspirational – their application is both practical and immediate!
This topic is based on extracts from the book “The Future of the Corporation” by Wolfgang Grulke.